Privacy Policy

1. INTRODUCTION AND PURPOSE

This Privacy Policy explains how Çatalpınar Bilişim ve Teknoloji Sanayi Ticaret A.Ş. ("Company", "we", "our") collects, uses, stores, and protects personal data through the catalpinarbilisim.com website. By visiting our site or using our services, you are deemed to have accepted the practices set forth in this policy.

2. DATA CONTROLLER

3. PERSONAL DATA COLLECTED

3.1 Data Provided Directly

• Full name
• Email address
• Phone number (optional)
• Message and appointment details you send us by email or through the appointment booking system

3.2 Automatically Collected Data

• IP address and geographic location (city level)
• Browser type and version
• Date and time of access

4. PURPOSES OF PROCESSING

• Responding to contact requests and providing customer support
• Managing project and quotation processes
• Fulfilling legal obligations
• Ensuring site security and resolving technical issues

5. RETENTION PERIOD

Data you send us by email or through the appointment booking system is retained for a maximum of 3 (three) years after the request is resolved. Data that exceeds its retention period is deleted, destroyed, or anonymized.

6. COOKIES

catalpinarbilisim.com uses only session cookies that are strictly necessary for the technical operation of the site. No marketing or behavioral tracking cookies are used.

The appointment button on our contact page is provided by Google Calendar (Google LLC). Information you share when booking an appointment is also processed by Google, which may use its own cookies for this purpose. For details, see the Google Privacy Policy.

7. YOUR RIGHTS

Under applicable data protection law, you have the right to access, correct, delete, and object to the processing of your personal data. To exercise your rights, please contact: info@catalpinarbilisim.com

8. CONTACT